Your Comments:

We have received so many kind comments over the years that we'd love to share but we will never post anything without receiving permission from you. If you have a comment you'd like to share, please let us know. You can always be assured we will only post your first name and location, never a full name. Thank you for sharing!

Live Chat

If you have a question, please help us by submitting through the form at the right!

For help with identifying a pattern, please send us a request through our contact form and we will be in touch with additional information as to how we can help. We will need for you to include your name, date of purchase, place of purchase and any other information known. We will ask that you also let us know the reason for your request to avoid fraudulent requests.

Business Address:

P.O. Box 53234
Knoxville, TN 37950

E-mail is the best ways to contact us but if you need to call about an order or for product information on in-stock products only, please do so! We will return your call as quickly as possible.

Business Call Hours:

If it's not in our store, we do not have it in stock at this time. If you would like to be notified about an item or pattern that is not in our store, please complete our contact form to the right and submit as a request for notification so we will have your contact information on file.

Please read our FAQs before contacting us as many of your answers are there.

We do not take orders by phone for security reasons. Keep in mind that the fastest way to contact us is via our contact form or chat when available!

We kindly ask that you do not call to ask if we have an item in stock or if we have additional pieces. Please, please, please ... complete our contact form to the right if you are looking for an item that is not listed in our store and we will put your request on file. All requests must be in writing.

please read before calling

Phone: (865) 332-0549

Your message will be received at a remote voice mail at any time of day.

Please Note: If you leave a message with phone number but your number registers as anonymous or blocked, we will not be able to return your call.

Contact Us

PLEASE read our FAQ's prior to submitting your request.
Many of your questions are answered here!

All items currently in stock are listed on our site. We ask that if you are looking for something not currently available, that you submit a request to be notified if the item comes in. If it is not listed on our site, we do not have it in stock at this time.

Please be sure that your email address is entered correctly so we are able to reply. If you don't receive a response, your email was entered incorrectly. We try to answer all legitimate e-mails within two (2) business days. All solicitations will be blocked.

Important notes:

You will never receive a program generated response to an email and we do answer every email personally. If for some reason you do not receive a reply, we've most likely received a faulty email address with your request. Please contact us again and be sure that your email address is entered correctly.

Also, if you have a security generated block on your email that requests an action such as clicking a link or filling out a form, you will not receive our response.